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Welcome to Housing Online from Nottingham City Homes


Essential IT upgrade work complete - Friday 15 January.

We're pleased to let you know that the essential IT upgrade work has now been completed. Housing Online will be available again from midday on Friday 15 January to register for an account or for completing an application to join the Nottingham HomeLink Housing Register.

The next advert will be also live from midday on Friday 15 January, closing at 11.59pm on Wednesday 20 January.

Change to the bands

If you are already on the Housing Register, you will notice when you next log in to place bids that there has been a change to the bands the properties are advertised to. You can bid on all properties that you can see when you're logged in to your account - do not be put off from doing so because it says Band A to D, where previously bands were numbered from 1 to 5.

We will be writing to everybody who is on the Housing Register shortly to confirm the changes - but in the meantime, if you see a property that's available for you to bid on when logged in, please do so. For more information about these changes and to read Nottingham City Council's Housing Allocations Policy.

Housing Online lets you manage your tenancy online, which means you do not have to call us to do things like check your rent balance. You can access it yourself with the minimum of fuss.

If you already have an account, please log in below. If this is your first time, follow one of the links to create an account. Option 1 is for Existing Tenants and Applicants. This also includes tenants who want to register a housing application for a transfer. Option 2 is for new clients who want to register a housing application form.

If you need support with joining the housing register, please see the guides below or email us with your name and address, date of birth, phone number, and your application number if you're registered already. We'll give you a call back as soon as we can.

If you have supporting documents that you need to send to us, you can take a clear photo of each one and email us quoting your application reference number in the email subject heading, and including your name, address and date of birth. Or, you can post them to Nottingham City Homes, PO Box 10658, Nottingham NG8 9NW

Need help creating an email account or a Housing Online account??

Existing applicants housing online guide - Option 1

New applicants housing online guide - Option 2

Create a Outlook email guide

Create a Gmail email guide

Create a Yahoo email guide